Dispatch

Orders for stocked and standard door seal profiles will be dispatched within 2-5 working days. Smaller orders may have a turnaround time of 24-48 hours.

For non-standard door seals, dispatch will take place within 5-10 days from the order date.

If you have an urgent order, please reach out to our customer service team.

Delivery

Next day delivery is available for UK mainland inc Scotish mainland and Isle of Wight.

Shipping to the Scottish Highlands, Islands, Channel Islands, Northern Ireland, and Isle of Man takes 2-5 days, so kindly factor in extra time accordingly.

Returns

All our seals are custom-made or length cut to customers' specifications therefore we cannot except returns unless the seal is defective.

In the unlikely event that the seal is not the size you ordered, we will first check that you have received the correct order. If it is found to be our error, then we will replace it immediately at no extra cost. If you had mistakenly given us the wrong measurements, then this will need to be re-made at full cost to yourself. If the seal was made too large and we can re-size (subject to sizes) then you can post the seal back to GasketGuy where we can alter and send back. Please note there will be costs for the carriage and alteration.

Please be aware that all seals are hand-made and a 6mm tolerance is acceptable for installation with the exception of profile E558.